The Science of Fatigue
Regulators see a large role for non traditional methods of miigating fatigue and preventing fatigue- related accidents…. Continue Reading →
The Role Of Human Factors In Improving Safety
Human error has been documented as a primary contributor to more than 70 percent of commercial airplane hull-loss accidents. While typically associated with flight operations, human error has also recently become a major concern in maintenance practices and air traffic management. Boeing human factors professionals work with engineers, pilots, and mechanics to apply the latest…… Continue Reading →
Unruly Passengers
Unruly passenger behavior continues to be one of the biggest issues facing airlines and the severity of the problem continues to increase. Although much has been said about dealing with these cases there has been little reference to the causes. Sarah-Jane Prew, the publisher of… Continue Reading →
Communicate Positively with your Passengers
Using good communication skills with your passengers can vastly improve satisfaction, and may even put anxious fliers at ease…. Continue Reading →
Words Than Can Be Hazardous To Your Health
Miscommunication arising from spoken interaction is a fact of life experienced, in one form or another, almost daily. Even two people speaking face-to-face, ostensibly in the same language, with a common background in the subject of the communication, frequently discover that what was meant was not what was understood. In casual discussion or routine business…… Continue Reading →
Decision Trees and Bowties
Sophisticated analytical tools are available to enhance decision making…. Continue Reading →
Decision Making
Decision making is the cognitive process of selecting a course of action from among multiple alternatives. The decision-making process produces a choice of action or an opinion that determines the decision maker's behavior and therefore has a profound influence on task performance. Decision making in an aeronautical environment involves any pertinent decision a pilot must…… Continue Reading →
Discipline in Aviation
This article defines discipline and illustrates its importance to safe flight operations. Its objective is to reinforce the importance of discipline as the foundation of airmanship and the need to follow procedures to ensure safe operations. The article also demonstrates that poor discipline is the direct result of attitudes that may lead a pilot to…… Continue Reading →
Monitoring Matters: Guidance on the Development of Pilot Monitoring Skills
Loss of Control is prioritized as the most important of the significant seven safety issues and the application of effective pilot monitoring is identified as a key safety net in the prevention of and recovery from Loss of Control accidents and incidents. Monitoring is an essential ingredient in achieving synergy with highly automated and complex…… Continue Reading →
Models of Threat Error and CRM in Flight Operations
Issues in Crew Resource Management (CRM) are discussed, including its definition and primary goals of recognizing and managing threat and error. CRM is a component of an organization’s safety efforts and must be driven by valid data on operational issues. Data requirements for a safety culture include proactive information on crew behavior. The use of…… Continue Reading →